🏛️ Council-Wide / Corporate Services
Drafting internal emails, memos, and notices
Summarising long reports or consultation documents
Preparing agendas or meeting summaries
Creating FAQs for residents or staff
Rewriting complex documents into plain English
Supporting Freedom of Information (FOI) response drafting
Drafting website content and service descriptions
Preparing social media posts and newsletters
👥 Human Resources (HR) & Organisational Development
Drafting job descriptions or person specs
Writing interview questions tailored to roles
Suggesting policy content (e.g., hybrid working, wellbeing)
Drafting onboarding materials or HR comms
Summarising training feedback or survey results
Creating internal guidance summaries
Supporting creation of appraisal form templates
💡 Digital / IT / Transformation
Generating user-friendly “how-to” guides
Drafting staff comms for system changes or rollouts
Rewording complex digital strategies into digestible formats
Assisting with vision/mission wording for digital roadmaps
Creating initial drafts of digital accessibility statements
🏗️ Planning & Regeneration
Summarising planning application documents
Drafting template responses to common planning objections
Rewriting technical reports for public consultations
Generating first drafts of policy summaries
Supporting review of Local Plan sections for clarity
Creating structured consultation feedback summaries
🧓 Adult Social Care
Creating simple guides for service users (e.g., eligibility, assessments)
Drafting form letters or initial contact scripts
Rewriting procedural guidance into easier-to-read formats
Drafting meeting minutes or summaries
Assisting with care pathway summaries for training
👶 Children’s Services / Education
Drafting internal guidance for school support teams
Creating summaries of safeguarding procedures
Suggesting content for newsletters or engagement materials
Rephrasing SEND or EHCP guidance for parents
Drafting training course descriptions for staff
🧾 Finance & Procurement
Drafting budget summary narratives
Rewording policy or financial regs into accessible language
Supporting procurement comms (supplier FAQs, tender summaries)
Explaining VAT or grant processes in plain English
🚮 Environment, Waste & Highways
Creating template comms for service disruptions (e.g. bin collections)
Drafting public information leaflets
Suggesting slogans or messages for recycling campaigns
Creating FAQs for highway works, road closures
📞 Customer Services
Drafting scripts for call handlers or chatbot use
Creating decision-tree-based help text
Summarising common complaints and generating responses
Rewriting web content to be customer-friendly
🛡️ Legal / Governance
Drafting templates for internal notices, disclaimers, policies
Rewording reports to comply with readability standards
Assisting with structure and tone of meeting minutes
Preparing training summaries on governance topics
📈 Economic Development / Regeneration
Preparing summaries of business engagement sessions
Drafting outreach copy for SME support
Summarising grant scheme criteria
Creating text for local business directories or brochures